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  • What is a Tarot Reading, what can I expect?
    Our readers use their psychic and intuitive gifts as well as their knowledge of Tarot to offer guidance and clarity. They will give insight on past, present, and future events in your life, and can answer questions on a variety of topics. Popular topics include career, relationships, family, and friendships. Readings are for entertainment only. Readers do not give medical, legal, or financial advice. For more info read our Terms and Services.
  • How do I book a reading?
    You can book over the phone or in store and we can walk you through the process or you can go to “book a service” and book a reading online.
  • How do I pick a reader?
    You can read through our readers' bio and find one that has a reading style that fits you or just go with your intuition and let that choose for you. Explore the readers here!
  • How long should I book my reading for?
    The time you book your reading for depends on what you want to get out of the reading. If you are just looking to get a taste of tarot, a 15 minute reading would work well. If you have a specific question or area of your life you want addressed, a 30 to 60 minute reading will be advised to give you and your reader time to delve into your topic and answer any related questions that may arise during your reading.
  • Who can I get a couples reading with?
    Our psychic tarot couples readings are only appropriate for romantic couples. If you are looking for a reading with a friend you can do a synastry astrology reading.
  • Do you offer phone readings?
    Yes! All of our readers are available over the phone and some available for video readings as well.
  • Can I cancel my reading?
    We have a 24 hr cancellation policy. If you need to cancel or change your appointment, please provide a minimum of 24 hours notice. Failure to provide 24 hours notice may restrict the availability of future appointments, and non-refundable payments may be required for future appointments. Same-day appointments are considered confirmed when booked, and cannot be refunded or rescheduled.
  • I’m running late for my reading, what should I do?
    Give us a call. We will see if we can still accommodate the full-length of you your reading, but it is not guaranteed.
  • Can my friend/relative come into my reading with me?
    No. We only allow one person in a reading at a time as readings are very private and if the reader has more than one person in the room, they may accidently pick up on their energy while giving the reading and give a reading to the wrong person.
  • Can my child have a reading?
    Yes. With a parent or guardians permission they can receive a reading, but they cannot accompany them into the reading. We do ask you to think of your child’s attention span when booking the reading.
  • Should I tip my reader?
    Tips are always appreciated but never expected. If you enjoyed your reading, you are welcome to give your reader a cash tip or ask one of our sales associates to ring up a tip on your cards for you.
  • Can I have a reader at my event?
    Absolutely! We have an event business as well and can arrange a tarot reader for your event or party. You can email us with an inquiry. Find out more on our event page.
  • Can I record my reading?
    Yes! You can take a voice recording of your reading so you can listen to it later. Feel free to take a picture of your cards as well to go along with the audio recording. You cannot take a video recording of your reader though.
  • What is aura photography?
    Aura photography is a visual representation of the energy around a person that is captured and printed as a photograph. An aura portrait shows the electromagnetic field surrounding the subject in a variety of colors, which can be interpreted based on where each color appears on the portrait.
  • Is an aura photography session the same as a psychic reading?
    No. In an aura photography session your aura specialist is only interpreting the colors of your photo. Our aura specialists are not our professional psychic readers and are not able to give you a psychic reading. You can take your aura photo to our psychic readers who specialize in auras and they can give you a psychic reading based on your photo.
  • Can I get a couples aura session with my friend?
    Yes! You can get a couples aura session done with anyone, a friend, family or a romantic partner. This will give you the energy of the relationship, and this can be done with any and every relationship.
  • Can my pet get an aura photo?
    Yes! You can book an aura pet session for your dog or cat. We can only do dogs and cats though, other pet animals like birds and lizards are not compatible with our system.
  • How do I make a wholesale order?
    You can visit our wholesale website where you can browse our latest collections and our entire catalog of products. This is where you will need to make an account with us to start adding products to your cart and check out!
  • What do I need to make a wholesale account?
    Full name, email address, phone number, street address, tax identification number. You can fill out our wholesale application form through this link.
  • How much do I need to purchase to make an order?
    Our order minimum is $150.
  • How does shipping work?
    Shipping depends on the weight of your order. Shipping will be calculated once we have packaged and weighed your order. We do offer free shipping once your order reaches a certain threshold.
  • Are your products natural?
    Yes! Our wax is made from a coconut wax blend and we use a cotton wick to ensure our candles burn clean. Our fragrance oils are free from carcinogens, toxins, and other hazardous chemicals commonly found in fragrance oils and are 100% phthalate-free. All of our products are made with natural and ethically sourced ingredients. Our oils and sprays are 100% skin safe, whether you choose the convenient rollers, powerful droppers, or versatile room sprays.
  • Is it safe to burn my candles with my pets in the room?
    Yes! While burning some candles can be harmful to your four legged pets, our candles lack the toxins that will affect the health of your pet. Our candles our all natural, with 100% cotton wicks, coconut blend wax, which lacks the harsh toxins of paraffin wax which releases carcinogens, and our fragrances are natural and lack hazardous chemicals. As safe as they are, fire is still hot and pets can be curious, so we encourage you to extinguish all candles when not directly supervising them.
  • How are your candles made?
    They are made in house at our warehouse in small batches as needed by a local artisan.
  • Are you Detroit Tarot Company?
    Yes and no. We changed our name in August of 2022 when we expanded past our brick and mortar store with our wholesale business. We wanted a name to put on our products that would fit in any downtown metaphysical store. If you want to learn more about our original name, you can read our story through this link!
  • Where should I park?
    We have a single parking spot behind the store that is solely for customer use. If that is use, we recommend the West Parking Platform on Walnut and 4th St. There is also street parking available.
  • What is your return policy?
    Due to the nature of our products and their unique energies, we do not accept returns or exchanges of any kind.
  • I’m looking for a specific crystal/book, can you help?
    If you can't find it on our online store, you can call us and we can let you know if we have it. You can request specific items on our discord server and we will try our hardest to get that item in for you. Join our discord through this link
  • Where do your crystals come from/Where do you get your crystals?
    Our crystals are sourced from mines all over the world. Most of the crystals here were found in Madagascar or Brazil, but many were also found in China, Russia, and many other countries, even the USA. We often point to Septarian as one of the most exotic examples of a crystal found in the USA. We also have a whole section dedicated to Michigan-native stones and crystals.
  • Do you have gift cards?
    Yes! You can purchase a gift card in store or online. The gift card can be applied to anything we offer, purchase of items, reading, classes or aura photography.
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